Privacy Policy

Tennessee Rare Antiques ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit tennesseerareantiques.com, make a purchase, or interact with our services.

Information We Collect

Personal Information You Provide

When you create an account, place an order, or contact us, we may collect:

Full name
Email address
Phone number
Shipping and billing address
Payment information (processed securely through our payment provider; we do not store raw card numbers)
Order history and preferences
Communications you send to us

Information Collected Automatically

When you browse our website, we automatically collect certain technical information:

IP address and browser type
Device identifiers and operating system
Pages visited and time spent on each page
Referring website addresses
Approximate location based on IP
Cookie and similar tracking technology data

How We Use Your Information

We use the information we collect for the following purposes:

Order Processing: To process and fulfill your orders, including shipping confirmations and delivery updates.
Customer Service: To respond to your inquiries, provide support, and resolve any issues with your purchases.
Communication: To send you order confirmations, policy updates, and marketing emails (only if you have opted in).
Website Improvement: To analyze usage patterns, improve site functionality, and enhance your shopping experience.
Security: To detect and prevent fraud, unauthorized transactions, and malicious activity.
Legal Compliance: To comply with applicable laws, regulations, and legal processes.

Cookies and Tracking Technologies

We use cookies and similar technologies to operate and improve our website. Cookies are small text files stored on your device when you visit a site.

Types of Cookies We Use

Essential Cookies: Required for cart functionality, checkout, and account access. These cannot be disabled.
Analytics Cookies: Help us understand how visitors interact with our website so we can improve performance and content.
Marketing Cookies: Used to deliver relevant advertisements on other platforms. These are only set if you opt in.

You can control cookie preferences through your browser settings. Disabling certain cookies may affect website functionality.

How We Share Your Information

We do not sell your personal information. We may share your data with:

Payment Processors: To securely process your payments. Your card information is encrypted and transmitted directly to our PCI-compliant payment provider.
Shipping Carriers: To deliver your orders and provide tracking information.
Service Providers: Third parties that assist with website hosting, analytics, email delivery, and customer support.
Legal Authorities: When required by law, court order, or to protect our rights and safety.

Data Security

We implement industry-standard security measures to protect your personal information, including:

SSL/TLS encryption for all data transmitted between your browser and our website
Secure payment processing through PCI-compliant infrastructure
Restricted access to personal data on a need-to-know basis
Regular security assessments and updates

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide our services. Order information is retained for the period necessary to comply with legal, accounting, and tax requirements (typically 7 years). You may request deletion of your personal data at any time, subject to legal retention requirements.

Your Privacy Rights

Depending on your state of residence, you may have the following rights:

Access: Request a copy of the personal information we hold about you.
Correction: Request that we correct inaccurate or incomplete information.
Deletion: Request that we delete your personal information (subject to legal exceptions).
Opt-Out: Unsubscribe from marketing communications at any time.
Data Portability: Request your information in a structured, machine-readable format.
Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

To exercise any of these rights, contact us at info@tennesseerareantiques.com or call +1 615-300-2211.

Do Not Track Signals

Our website respects Do Not Track (DNT) signals where supported by your browser. We do not currently respond to other DNT signals from mobile browsers.

Children's Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any website you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: info@tennesseerareantiques.com
Phone: +1 615-300-2211
Address: 222 2nd Ave S, Nashville, TN 37201

Last updated: August 2026